Your complete guide to cross country team management
Welcome to uTeammate XC! This guide will help you get started with our cross country team management platform.
First, download uTeammate XC from the App Store or Google Play Store.
iOS: Search for "uTeammate XC" in the App Store
Android: Search for "uTeammate XC" in Google Play
After installing the app, create your account by providing:
After creating an account, click on "My Team" to join an existing team or create a new team for your organization.
Use the Team Invites | Send Team Invite feature to invite others to join your team. They will automatically be sent an email with the necessary information to download the uTeammate XC app and create an account. Their invitation will be waiting for them once they login.
uTeammate XC team members can be assigned to one of 5 team roles, each with different permissions and responsibilities.
The Coach has access to all features of the Application. They have full control of all aspects of the Team. This role should be given to someone responsible for all things concerning the team. This would typically be the head coach or an assistant coach.
The Captain role has access to all features of the Application. Like regular members of the team who are assigned the Runner role, the Captain's runs are included toward the team running totals and statistics. Captains can also fully manage the team, including setting goals. Captains are typically team leaders who are chosen from the team to have elevated authority.
The Runner role has the ability to log runs, view training plans, and view goals for the team; however, they have limited team management capabilities.
The Manager has access to all features of the Application EXCEPT defining and adjusting Team and Individual Goals (something best left for the Coach). The Team Manager typically helps the Coach by performing administrative tasks such as managing the Team Roster, Race Schedule and entering race times.
The Observer role is a read-only role with the ability to view most information and to send and receive messages. This is a role that would most likely be assigned to a parent or school administrator who wants to follow the team.
You may use the "Run Log" features of uTeammate XC for free, but to enable all of the powerful team features of uTeammate XC, you must create or join a Team. Please refer to Pricing for more details.
Yes! You can access the uTeammate XC Web App using any browser. Click here to login to the uTeammate XC Web App.
You can lookup the status of your current uTeammate XC Team license or extend your uTeammate XC Team license via the uTeammate XC License Manager.
Users must be 13 years or older to create an account. For younger athletes, parents or coaches can manage their activities. Please refer to our COPPA Compliance Policy.
No. While every runner will need an account, uTeammate XC does have the ability to allow coaches or team captains to log and manage runs for other runners.
Yes! We take privacy and security very seriously. Your data is encrypted and never shared with third parties. Learn more in our Privacy Policy.
While uTeammate XC is optimized for cross country teams, it can be adapted for track & field distance events and other running-focused teams.
You can delete your account in two ways:
⚠️ WARNING: Account deletion is permanent and cannot be undone. All your runs, data, and team memberships will be permanently deleted.
All of the uTeammate XC help documentation is available inline within the app under "My Profile - Help & Documentation".
For the fastest response it is recommended that you utilize the Support Request feature built into the app. Go to "My Profile - Help & Documentation - Contact Support Team". From there you will be able to send your question which will be immediately routed directly to our support team. They will respond within 24 hours... and usually sooner! (Maybe little longer on holidays though 🇺🇸 🦃 🎄 🎉)
You may also send less urgent questions to us via email at uteammate@uburst.com and we will respond typically within 1 or 2 business days.