Your complete guide to cross country team management
Welcome to uTeammate XC! This guide will help you get started with our cross country team management platform.
First, download uTeammate XC from the App Store or Google Play Store.
iOS: Search for "uTeammate XC" in the App Store
Android: Search for "uTeammate XC" in Google Play
After installing the app, create your account by providing:
After creating an account, click on "My Team" to join an existing team or create a new team for your organization.
Here are some simple instructions for Coaches to share with others on how to get the app and join the team:
"Just go download the uTeammate XC app, create an account, then press the 'Send Request' button to send the request to join the team to my email address."
uTeammate XC team members can be assigned to one of 5 team roles, each with different permissions and responsibilities.
Coaches have access to all uTeammate XC features including the ability to manage team members, set team member goals, manage official races and enter official race times, log runs or correct run logs for any team member, and more!
Team Captains also have access to all of the features that Coaches have (so that Coaches can also rely on Team Captains to help manage the team). Captains have the added benefit of any runs they log are also included in the team run totals and statistics.
Runners are regular team members. They are able to log runs and their runs are included in the team run totals and statistics. Runners can access most uTeammate XC features but have limited access to team "management" features (They cannot set goals or log runs for other team members, they cannot invite or remove others from the team, they cannot edit the race schedule, etc.)
The Team Manager role is intended to help the coach manage the team. Team managers have access to all of the uTeammate XC management features including the ability to setup the race schedule, enter race times and more. The only thing a Team Manager cannot do is setup the team running goals.
The Team Observer role is intended to allow parents or other interested parties to keep up with the team. Team Observers have read-only access to the team roster, team runs, races, statistics and more. Team Observers are able to view and post messages in the Message Center but their messages will be given a lower priority and displayed separately from Team Coach or Team Manager messages.
You may use the "Run Log" features of uTeammate XC for free, but to enable all of the powerful team features of uTeammate XC, you must create or join a Team. Please refer to Pricing for more details.
Yes! You can access the uTeammate XC Web App using any browser. Click here to login to the uTeammate XC Web App.
You can lookup the status of your current uTeammate XC Team license or extend your uTeammate XC Team license via the uTeammate XC License Manager.
Users must be 13 years or older to create an account. For younger athletes, parents or coaches can manage their activities. Please refer to our COPPA Compliance Policy.
No. While every runner will need an account, uTeammate XC does have the ability to allow coaches or team captains to log and manage runs for other runners.
Yes! We take privacy and security very seriously. Your data is encrypted and never shared with third parties. Learn more in our Privacy Policy.
While uTeammate XC is optimized for cross country teams, it can be adapted for track & field distance events and other running-focused teams.
You can delete your account in two ways:
⚠️ WARNING: Account deletion is permanent and cannot be undone. All your runs, data, and team memberships will be permanently deleted.
All of the uTeammate XC help documentation is available inline within the app under "My Profile - Help & Documentation".
For the fastest response it is recommended that you utilize the Support Request feature built into the app. Go to "My Profile - Help & Documentation - Contact Support Team". From there you will be able to send your question which will be immediately routed directly to our support team. They will respond within 24 hours... and usually sooner! (Maybe little longer on holidays though 🇺🇸 🦃 🎄 🎉)
You may also send less urgent questions to us via email at uteammate@uburst.com and we will respond typically within 1 or 2 business days.