My Order Form page contains the uShopCart and uShopOrderDeluxeCGI applets. When I press the
uShopOrderButtonCGI button the applets don't display on the next linked page. Instead I get two gray rectangles, each indicating an "applet initialized" status. I get no recognizable errors of any kind.
This behavior occurs on MSIE 5/WIN98. The applets work fine on Netscape 4.6/WIN98. All my other applets on the other pages including uShopCart, work fine.
Any ideas to resolve this issue?
Which version of uShop are you using? One of the only browser version specific issues that we had was fixed with the latest version releases of uShop and uShop lite. If you have upgraded from a previous version and did not remove the classes and replace with the new versions you can experience this problem. Upgrading is free.
If this does not fix your problem, send the url of your site so I can take a look at it.
There is also lots of good troubleshooting info at http://www.uburst.com/uShop/reference/troubleshooting.html
Hope this helps,
Microburst Technologies, Inc.
I've read troubleshooting.html but no luck. Please try making a purchase at www.west.net/~mel/demo1 to see what I mean.