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IMPORTANT POLICY CHANGE EFFECTIVE AUGUST 1, 2003:

Do not use this form to request:
  • tips on how to change the way something in our software looks or works
  • hardware or server support
  • installation or troubleshooting help if your purchase was over 90 days ago
Support Requests of this nature will be RETURNED.  Go to our online store to Purchase Technical Support instead.

Use this form to request free help when our software is not working on your server AND your purchase was within the last 90 days.  Upon submitting this form, you will be emailed a Support Request Tracking Number and the request will be automatically routed to our Support Team.

Note:  We do not provide support for configuring your hardware, and we can not instruct you as to how to install Perl or Perl modules on your server.

*Select Product:
*Enter Your License Number:
*Enter Your Full Name:
*Enter Your Email Address:
*Enter Your URL:
*Select Operating System Of Your Server:
*Select Operating System of Your Local Computer:
*Select Your Browser Type:

Please describe the problem below:




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