Microburst Technologies Product Support

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Product Support - Technical Support

IMPORTANT POLICY CHANGE EFFECTIVE JAN 1, 2005

Microburst Technologies Inc. will not be developing further versions of the following products and will be discontinuing support for the following products:

uShop
uStorekeeper
uTest

The read-only online knowledge base for these products will remain available, and can be found here.

Reference Sites

Most installation, troubleshooting and configuration questions can be answered by reading the following product reference information documents. They contain a wealth of information immediately available to our customers. Look here first!

uReserve^TM

http://www.uburst.com/uReserve/reference.html

uSignIn^TM

http://www.uburst.com/uSignIn/reference.html

uGolf^TM

http://www.uburst.com/uGolf/reference.html

uDirectory^TM

http://www.uburst.com/uDirectory/reference.html

Reference Sites for Products No Longer Being Supported:
uShop^TM

http://www.uburst.com/uShop/reference/index.html

uStorekeeper^TM

http://www.uburst.com/uStorekeeper/reference.html

uTest^TM

http://www.uburst.com/uTest/reference.html

Search Microburst's Knowledge Base

If you do not find your solution on the Product References Sites, search the Microburst Knowledge Base. This Knowledge Base contains questions/answers posted by/for other customers.

If you are requesting help but your purchase date is past 90 days, or you have questions which ask how to modify source code, you must purchase technical via the following link: Purchase Technical Support

Search Microburst's Knowledge Base

Submit Free Support Request Form (Purchases Within 90 Days)

Microburst provides free technical support for 90 days after purchase date.

If you are still not able to find the information that you need from the Product Reference Sites or the Knowledge Base AND your software purchase is within the 90-day free support period, then you should contact our Technical Support Team by filling out our official
Support Request Form