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Product Support - Technical Support IMPORTANT POLICY CHANGE EFFECTIVE JAN 1, 2005 Microburst Technologies Inc. will not be developing further versions of the following products and will be discontinuing support for the following products: uShop uStorekeeper The read-only online knowledge base for these products will remain available, and can be found here. Reference Sites Most installation, troubleshooting and configuration questions can be answered by reading the following product reference information documents. They contain a wealth of information immediately available to our customers. Look here first! uReserveTM http://www.uburst.com/uReserve/reference.html uSignInTM http://www.uburst.com/uSignIn/reference.html uGolfTM http://www.uburst.com/uGolf/reference.html uDirectoryTM http://www.uburst.com/uDirectory/reference.html Reference Sites for Products No Longer Being Supported: uShopTM http://www.uburst.com/uShop/reference/index.html uStorekeeperTM http://www.uburst.com/uStorekeeper/reference.html Search Microburst's Knowledge Base If you do not find your solution on the Product References Sites, search the Microburst Knowledge Base. This Knowledge Base contains questions/answers posted by/for other customers. If you are requesting help but your purchase date is past 90 days, or you have questions which ask how to modify source code, you must purchase technical via the following link: Purchase Technical Support Search Microburst's Knowledge Base Submit Free Support Request Form (Purchases Within 90 Days) Microburst provides free technical support for 90 days after purchase date. If you are still not able to find the information that you need from the Product Reference Sites or the Knowledge Base AND your software purchase is within the 90-day free support period, then you should contact our Technical Support Team by filling out our official Support Request Form Privacy Policy © 2005 Microburst Technologies. All Rights Reserved.