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Where are wrong e-Mail Adresse Orders are sent to ?

Knowledge Base Lobby : uShop Support Conference : General Questions
Mar-17-18 05:52 PM EST
Original Message
Where are wrong e-Mail Adresse Orders are sent to ?
Author ralf schwab on 11-28-2002 at 13:31 (EST)

what happens if a user uses a wrong e-Mail Adress
in the order form ?
Ok, i recieve the order, but who recieves the
(wrong) order confirmation ?

With best regards

schwab ralf

Table Of Contents
  E-mail address typed incorrectly Microburst Support Team, 2002-12-02 14:30:14 (1)
            Possible to get an info if a email doesnt exist ? Ralf Schwab, 2002-12-25 15:38:17 (2)

Messages In This Discussion
         1. E-mail address typed incorrectly
        Author Microburst Support Team on 12-02-2002 at 14:30 (EST)
Unfortunately, the order confirmation will be lost if the e-mail address is totally invalid. If the domain was at least typed correctly (the part after the @) it will go to a catch-all admin account on that domain's mail server...and likely never make it to the customer.

You really don't have any control over this, however, by requiring a phone number or additional contact information from your customer when they fill out the order form, you would always have a second method of contacting the customer if you happen to try to e-mail them and the e-mail is returned undeliverable.

                 2. Possible to get an info if a email doesnt exist ?
                Author Ralf Schwab on 12-25-2002 at 15:38 (EST)

is there no way to get the wrong email
back (to the adress where normal emails are sent?).
So i can see that this user gave us a wrong
If is send a email to a not existing email
account, i get the email back with an error
report - is this not possible with the ushop
order system (that i get an information that
the account doesnt exist ?).

Best wishes
merry chrismas

ralf schwab

© 2003 Microburst Technologies, Inc.