Author M Ulm on 08-02-2002 at 12:17 (EST)
|I have had two orders in the last two days that Linkpoint approved then it was declined by ushop I think. I get emails saying "Order number given must be unique."|
|Messages In This Discussion|
| 1. Order Declined|
Author M Ulm on 08-04-2002 at 18:04 (EST)
|Hi over the weekend I got more of these declines.|
The last Order Declined I got this appoval first:
Approval Code: Y:0154920d4da73f00:YYYX:MPL3IA3NU 0804A 81:
Then i got this Declined
Approval Code: N:CC-4023: Order number given must be unique.
The order number was 08042002-001543180
Is there a delay on the jump back to ushop from linkpoint?
| 2. Order Declined|
Author M Ulm on 08-04-2002 at 19:57 (EST)
|I looked thur my data directory and noticed that I had a couple of tmp files with the same number as other tmp files except it had a 2 at the end. the random number in all but 2 files had 9 places but on these 2 it had 10 places. One set of these was one customer with both files. The other set was made up of the customer from the first set and a totally different customer.
| 3. RE: Order Declined|
Author Bill Weiner on 08-05-2002 at 05:32 (EST)
|There are a couple possiblities for those occurances:|
POSSIBILITY 1: The customer (honestly) filled out the uShop Order Forms - Clicked on the LinkPoint Credit Card Payment Button - Filled in their payment information and submitted it - And then tried to abort/change something by just going BACK to the uShop Order Form and then FORWARD again to the LinkPoint payment screen.
POSSIBILITY 2: The customer (dishonestly) was trying to validate stolen credit card numbers and was trying (unsuccessfully) to press BACK/FORWARD to get new order numbers.
I would recommend being careful to verify that the orders were valid/honest.
And if necessary, you should be able to get any missing customer data from any .tmp files that were left on your server.
| 4. .tmp files|
Author 1liter on 04-01-2003 at 21:38 (EST)
|Ver2 user, just got Ver3.6 and I just wanted to know what is .tmp and how can I view it|
| 5. RE: .tmp files|
Author Bill Weiner on 04-02-2003 at 06:48 (EST)
|When uShop is being used with an online payment processing gateway such as LinkPoint and/or Authorize.Net, temporary files (files ending with the file extension ".tmp") are temporarily created before passing control to the payment gateway... and deleted after the payment gateway collects/validates the customer's payment information. Those ".tmp" files will not be deleted if the payment gateway times-out and/or the customer does not complete the order on the payment gateway. |
You can manually view any ".tmp" files by FTPing to your server and looking in uShop's "data" directory.