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Droping items

Knowledge Base Lobby : uStorekeeper Support Conference : General Questions
Dec-13-17 11:21 PM EST
Original Message
Droping items
Author John Gilbert on 03-07-2000 at 10:15 (EST)
With the new cgi script the cart drops items when changing to another catagory. This was not happening with earlier versions. www.food-plots.com
E-MAIL AUTHOR | TABLE OF CONTENTS

Table Of Contents
  dropping items Charlie Edmunds, 2000-03-07 17:43:00 (1)
            dropping items John Gilbert, 2000-03-07 23:19:27 (2)
                 dropping items - answer... John Gilbert, 2000-03-07 23:49:33 (3)
                      Success Charlie Edmunds, 2000-03-08 21:25:45 (4)

Messages In This Discussion
         1. dropping items
        Author Charlie Edmunds on 03-07-2000 at 17:43 (EST)
John,

Does is happen every time? I went through your site a couple of times and no items dropped. You should see a test order.

Charlie Edmunds
Microburst Technologies, Inc
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                 2. dropping items
                Author John Gilbert on 03-07-2000 at 23:19 (EST)
I sent a more detailed description in an email. The problem seems to be that when someone uses my navigation menu to change catagories any items already in the cart get dropped. An example of how the navigation links are setup is as follows:

To goto the Specialty Seeds the link is:
http://www.food-plots.com/cgi-bin/suid/~wr/ustorekeeper.pl?command=goto&id=C2328096&rtn=&file=Specialty_Seeds.html

To goto the Tree section:
http://www.food-plots.com/cgi-bin/suid/~wr/ustorekeeper.pl?command=goto&id=C2328096&rtn=&file=Trees_and_Cover_Plants.html

If you use only the selection box the items are retained. This was not noticed in earlier testing. However this presents a BIG problem when we start getting calls from customers that tried to enter their $300 order online and give up in frustration.
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                         3. dropping items - answer...
                        Author John Gilbert on 03-07-2000 at 23:49 (EST)
It looks like I found the problem with what appeared to be dropping items when using the navigation menu on this site. With the original links there was an "ID" specified, when that variable was removed the navigation appears to work properly. My mistake.

An example of a first (bad) link is:
http://www.food-plots.com/cgi-bin/suid/~wr/ustorekeeper.pl?command=goto&id=C2328096&rtn=&file=Specialty_Seeds.html

a corrected version is :
http://www.food-plots.com/cgi-bin/suid/~wr/ustorekeeper.pl?command=goto&id=&rtn=&file=Specialty_Seeds.html

Perhaps this could be better explained in the reference section for creating links..
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                                 4. Success
                                Author Charlie Edmunds on 03-08-2000 at 21:25 (EST)
John,

I'm glad you got your site straightened out.

Thanks, Charlie Edmunds
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