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Invalid HTML Page

Knowledge Base Lobby : uStorekeeper Support Conference : Configuration Questions
Dec-11-17 04:12 PM EST
Original Message
Invalid HTML Page
Author Paul Kruger on 06-12-2001 at 15:43 (EST)
I have installed this script befor w/o trouble but this new installation returns an error "Invalid HTML Page" when clicking the "Go to Store" button in manager as well as when browsing directly to the uStore script...what did I miss and how do I fix this? Can't find this in the FAQ section or config. manual.

Thanks.

Paul
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  RE: Invalid HTML Page Bill Weiner, 2001-06-12 22:57:21 (1)
            INVALID HTML Paul, 2001-06-13 10:07:41 (2)
            Same...no help yet. Paul Kruger, 2001-06-15 08:48:09 (3)
                 Re: Same...no help yet. Joseph Pishgar, 2001-06-15 09:59:32 (4)

Messages In This Discussion
         1. RE: Invalid HTML Page
        Author Bill Weiner on 06-12-2001 at 22:57 (EST)
I would suggest double-checking the value that you configured in question #4 at the top of the "ustorekeeper-lib.pl" file... the "$runtime_script_url" setting. Make sure that the URL you have there is valid and doesn't have any typos.
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                 2. INVALID HTML
                Author Paul on 06-13-2001 at 10:07 (EST)
# 4. What is the full URL of the uStorekeeper runtime script?
$runtime_script_url = "http://66.33.41.101/cgi-bin/store/ustorekeeper.pl";

# 5. What is the secure URL of the uStorekeeper runtime script?
$secure_runtime_script_url = "https://66.33.41.101/cgi-bin/store/ustorekeeper.pl";

I have reviewed and cannot find an error on these lines. Other ideas?
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                 3. Same...no help yet.
                Author Paul Kruger on 06-15-2001 at 08:48 (EST)
As a reseller of your software it is not good business to have to stall customers who are paying for results. This issue is now three days old and no help is forthcoming.

Please reply this morning as customer is calling me AGAIN ! about this installation.

Paul Kruger
eVolution Web
305-252-5023
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                         4. Re: Same...no help yet.
                        Author Joseph Pishgar on 06-15-2001 at 09:59 (EST)
Hello Paul,

As of late, our free support system has been swamped with Support Requests, we apologize for any inconvenience this has caused. In general, we endeavor to reply within 2 business days, which is fairly high a standard in the industry.

Concerning your problem, I will definitely need more information.

1. The URL http://66.33.41.101/cgi-bin/store/ustorekeeper.pl which you posted, generates an invalid HTML page. This means one of a few things. a)That you uploaded it wrong. b)That the .pl file is corrupted. c) See 2. below.

2. http://66.33.41.101/cgi-bin/
This...is viewable. Standard cgi-bins are setup to not permit viewing their indexed contents. IE- http://www.uburst.com/cgi-bin/ ...
This may mean that the cgi-bin itself is not setup properly. Try running our cgi test script on the site and seeing if it works.

3. Have you tried to resetup the script from the start? Sometimes an undetected error will occur in transfer and cause strange malfunctions.

This is all I can suggest without more info. What is the password to the script? Can you post a diagnostic report?

Regards,
Joseph Pishgar
Support Engineer
Microburst Technologies, Inc.
www.uburst.com
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