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Update download problems

Knowledge Base Lobby : uShop Support Conference : General Questions
Dec-17-17 04:52 AM EST
Original Message
Update download problems
Author William A. Corbett on 05-03-2001 at 20:46 (EST)
HELP!!
I'm trying to resolve a problem I'm having with Ushop...by getting the latest update.
When I fill out the info page, click download, a little red, blue and yellow icon appears in the upper left of my screen...then nothing.
The url that appears in the address line is:
http://qs133.pair.com/cgi-bin/cgiwrap/uburst/scripts/uproduct_manager.pl

If I click the "icon", I get an error saying "
Error locating object handler"
Content: text/html

Do you want to download a viewer for this type of object?

Please help me....I had a similar problem when I originally downloaded the software...and got it resolved with your help...but I don't remember what the resolution was, plus, I'm running Win200Pro now and IE5.5.

Thanks.
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  RE: Update download problems Bill Weiner, 2001-05-03 21:55:59 (1)

Messages In This Discussion
         1. RE: Update download problems
        Author Bill Weiner on 05-03-2001 at 21:55 (EST)
I would suggest:

1) Try using a different browser and see if that resolves the problem for you.

2) Otherwise, send a support request with your license number at http://www.uburst.com/supportform.html ... someone will then be able to look up in our support archives on what resolved the problem for you last time. (I can't look it up at this time as I am out of the office this week).
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