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500 internal Server error

Knowledge Base Lobby : uShop Support Conference : CGI Script Related Problems
Dec-12-17 05:02 PM EST
Original Message
500 internal Server error
Author brgreene on 05-15-2001 at 21:20 (EST)
I get the following error when trying to access the script in 3.4:

"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@safe-order.net and inform them of the time the error occurred, and anything you might have done that may have caused the error."

I've tried setting permissions 755 and 777. I have made sure transfered in ascii mode. The test script works fine.


https://mpcinternetworks.com/ssl/heartlandbraidedrugs/cgi-bin/ushop.cgi
Produces the error

https://mpcinternetworks.com/ssl/heartlandbraidedrugs/cgi-bin/cgitest.cgi
Works
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  RE: 500 internal Server error Bill Weiner, 2001-05-15 22:48:04 (1)
  500 internal Server error Paul, 2001-11-16 15:19:12 (2)

Messages In This Discussion
         1. RE: 500 internal Server error
        Author Bill Weiner on 05-15-2001 at 22:48 (EST)
Have you tried all of the suggestions listed in item #2 on the troubleshooting page?

http://www.uburst.com/uShop/troubleshooting.html

If so and you still get a server error, then I would suggest these steps:

1) Try starting over with a fresh copy of the uShop scripts (ushop.pl, ushop-lib.pl, ushop-languages.pl)... just to make sure no errors were accidentally introduced when initially configuring the scripts.

2) When checking permissions, make sure to give all 3 scrips read & execute permissions (chmod 755).

3) If still getting the server error, on some extremely rare server configurations... the path to perl had to be added to the top of the ushop-lib.pl file and the ushop-languages.pl file... in addition to the ushop.pl file. So maybe try adding the path to perl on the first line of your ushop-lib.pl and ushop-languages.pl files... just as the path to perl was specified in your ushop.pl file.

4) And if you are still getting a server error, then send us your scripts at support@uburst.com... and I'll take a look at them and see if I can spot the problem.
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         2. 500 internal Server error
        Author Paul on 11-16-2001 at 15:19 (EST)
it looks like it works. but if i am mistaken then you might want to check the CHMOD and change the numbers/permition.
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