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U Reserve is dropping weeks

Knowledge Base Lobby : uReserve Support Conference : Troubleshooting Questions
Dec-16-17 01:56 PM EST
Original Message
U Reserve is dropping weeks
Author Bill Calkins on 01-22-2003 at 16:44 (EST)
I have had calls this year about entire weeks disappearing. Is anyone else having this problem?
E-MAIL AUTHOR | TABLE OF CONTENTS

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  RE: U Reserve is dropping weeks Bill Weiner, 2003-01-23 05:27:29 (1)
            Missing files Bill Calkins, 2003-01-29 10:52:15 (2)
                 Same problem Ed, 2003-07-16 20:52:45 (3)
                      same e, 2003-07-22 00:53:37 (4)

Messages In This Discussion
         1. RE: U Reserve is dropping weeks
        Author Bill Weiner on 01-23-2003 at 05:27 (EST)
No, we have not received any other reports of such a problem.

Can you look on your server and see if the data files for the missing weeks actually exist? Weekly data files are located in your uReserve "data" directory and follow the naming convention:

MM-DD-YYYY.txt

Where MM-DD-YYYY corresponds to the date of the starting Sunday of each week.
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                 2. Missing files
                Author Bill Calkins on 01-29-2003 at 10:52 (EST)
I find that the files are there, but empty. I don't know if the user is creating the file when the discover that it is empty. They may be making an entry and then call me about the problem.
Bill
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                         3. Same problem
                        Author Ed on 07-16-2003 at 20:52 (EST)
I have had weeks disappear also. Fortunately I had a backup but stll some reservations were lost. It rarely happens but... I hope this can be figured out.

Thanks
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                                 4. same
                                Author e on 07-22-2003 at 00:53 (EST)
The same week 7-20-03 disappeared again.
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© 2003 Microburst Technologies, Inc.