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CGI-ERROR

Knowledge Base Lobby : uStorekeeper Support Conference : Configuration Questions
Nov-23-17 08:51 PM EST
Original Message
CGI-ERROR
Author Adrian on 07-25-2000 at 13:24 (EST)
I keep getting this following error:
CGI Error
The specified CGI application misbehaved by not returning a complete set of HTTP headers. The headers it did return are:


Can't locate ustorekeeper-manager.pl in @INC (@INC contains: C:/Perl/lib C:/Perl/site/lib .) at D:63.94.16.60cgi-binustorekeeper-manager.pl line 2.

Have anyone received this
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  RE: CGI-ERROR Bill Weiner, 2000-07-26 05:10:35 (1)
            ??? Picasso, 2000-07-26 17:49:54 (2)
                 RE: ??? Bill Weiner, 2000-07-26 21:41:26 (3)
                      ??? Julian, 2000-10-12 13:24:12 (4)

Messages In This Discussion
         1. RE: CGI-ERROR
        Author Bill Weiner on 07-26-2000 at 05:10 (EST)
Are you sure the message isn't saying:

"Can't locate ustorekeeper-lib.pl"

instead of

"Can't locate ustorekeeper-manager.pl"?

I ask this because everything else sounds exactly like the problem (and solution) described at:

http://www.uburst.com/uStorekeeper/troubleshooting.html#CANTLOCATE

That is, due to the search path on the server, the server is not finding the "ustorekeeper-lib.pl" file. So the solution is to use the full path to that file as described in the above troubleshooting link.

So double-check if the error message is actually talking about not finding the "ustorekeeper-lib.pl" file - which is specified on "line 2" of the scripts - and if so, see the above troubleshooting link. Otherwise, let me know and we see what else we can try.
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                 2. ???
                Author Picasso on 07-26-2000 at 17:49 (EST)
I followed the instructions and it is still saying: Can't locate d:/scriptmasterfilms.com/cgi-bin/ustorekeeper-lib.pl in @INC (@INC contains: C:/Perl/lib C:/Perl/site/lib .) at D:63.94.16.60cgi-binustorekeeper-manager.pl line 2.


I substituted the following code:
"D:/www/yourdomain/cgi-bin/ustorekeeper-lib.pl";

(I entered exactly what was advised. I just substituted the domain name)
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                         3. RE: ???
                        Author Bill Weiner on 07-26-2000 at 21:41 (EST)
So the error is that it can't find the ustorekeeper-lib.pl file.

Therefore, the solution, as described at:

http://www.uburst.com/uStorekeeper/troubleshooting.html#CANTLOCATE

Is to use the FULL DIRECTORY PATH to your file.

The full directory path, however, will be different on all servers, so:

d:/scriptmasterfilms.com/cgi-bin/ustorekeeper-lib.pl

may not be the correct full directory path on your server. I would suggest asking you web hosting provider in order to find out how to access your directory via a full directory path.
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                                 4. ???
                                Author Julian on 10-12-2000 at 13:24 (EST)
I had the same problem on an NT Server. I resolved it by changing all the scripts from .pl to .cgi and changing the appropriate settings in ustorekeeper-lib.cgi (remember the .cgi).
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