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Handling options Not Shown

Knowledge Base Lobby : uShop Support Conference : Tax, Shipping, and Handling Questions
Nov-24-17 02:25 AM EST
Original Message
Handling options Not Shown
Author tomphillipspcs on 03-28-2001 at 18:48 (EST)
I'm trying to get the handling options showing on the order form, but it is not showing up.

I have placed EUROPE=£3.00,WORLD£5.00 - and default as £0.00 in the appropriate boxes using ushop.pl (everything else works here - ie shipping options)

Is there something I am doing wrong?

the site is at http://www.cool-light.co.uk/

and the ushop script is at https://secureserve.co.uk/cgi-bin/pcs/ushop.pl (password is just "password" at the moment.

Any advice or solutions welcomed! its driving me nuts!

Tom
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  Re: Handling options Not Shown Joseph Pishgar, 2001-03-29 09:11:32 (1)
  RE: Handling options Not Shown Bill Weiner, 2001-03-29 23:43:49 (2)

Messages In This Discussion
         1. Re: Handling options Not Shown
        Author Joseph Pishgar on 03-29-2001 at 09:11 (EST)
NOTE: In order to ensure that your support questions get routed to the appropriate engineers and answered in a timely manner, be sure to use the support request form at http://www.uburst.com/support.html

Hello Tom,
Please refer to the user's manual for uShop, specifically the following section-

http://www.uburst.com/uShop/reference/users_guide.html#GENERALSETTINGS4

If this doesn't help you, please submit a support request using the above form and it will be answered promptly.

Regards,
Joseph Pishgar
Support Engineer
Microburst Technologies, Inc.
www.uburst.com
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         2. RE: Handling options Not Shown
        Author Bill Weiner on 03-29-2001 at 23:43 (EST)
The handling options will not appear on the order form (if that is what you are trying to do)… but rather, the handling fee will be automatically calculated behind the scenes.

The handling table can either be based on the customer’s "state" or "country". That is, if you currently have the "Handling Table (Country)" field set to:

EUROPE=£3.00,WORLD£5.00

Then the customer will be charged a £3.00 handling fee if they entered "EUROPE" as the country. The customer will be charged a £5.00 handling fee if they entered "WORLD" as the country. Otherwise, the customer will be charged whatever your "Default" handling fee is set to.

So it sounds like you would want to set you "Handling" fields on the uShop Control Panel to something like this:

Default Handling Fee: £5.00
Handling Table (States):
Handling Table (Countries): UK=£3.00,United Kingdom=£3.00,England=£3.00,Ireland=£3.00,Scotland=£3.00,Spain=£3.00,France=£3.00,Germany=£3.00,Sweden=£3.00,Finland=£3.00,Denmark=£3.00,Holland=£3.00,Netherlands=£3.00,Italy=£3.00
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© 2003 Microburst Technologies, Inc.