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Mac OS X with Netscape 7

Knowledge Base Lobby : uShop Support Conference : Problems with trying to Place Orders
Nov-21-17 10:41 PM EST
Original Message
Mac OS X with Netscape 7
Author Nancy Bohs on 01-16-2003 at 09:18 (EST)
A customer using Mac OS X (release 2.3) with Netscape 7 (Java enabled)on a 500MHz Power PC G4 reports that the order process hangs on the Please Wait message after clicking on the Place Order button. He is not using a software firewall. Any other reports of this, or ideas about display_cart vs. display_cart2 for this class of user? I don't have access to a Mac with OS X and Netscape.

Thanks!
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  RE: Mac OS X with Netscape 7 Bill Weiner, 2003-01-17 06:54:51 (1)
            Same thing here ... AlexW, 2003-01-26 14:17:12 (2)
                 RE: Same thing here ... Bill Weiner, 2003-01-28 06:17:46 (3)
                      More Ordering Problems w/Mac Brian Levine, 2003-02-13 06:33:01 (4)
                           More Reports of Problems Brian Levine, 2003-02-14 08:45:36 (5)
                                Anyone working on this? Brian Levine, 2003-02-18 10:51:14 (6)
                                     RE: Mac OS X with Netscape 7 - looking for testing volunteers Microburst Support Team, 2003-02-18 16:00:42 (7)

Messages In This Discussion
         1. RE: Mac OS X with Netscape 7
        Author Bill Weiner on 01-17-2003 at 06:54 (EST)
No, we haven't had any other reports of problems with Netscape 7 on the Mac OS yet... but we ourselves haven't done any official testing with that newer browser and the Mac OS yet either, so we'll try to check into it.
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                 2. Same thing here ...
                Author AlexW on 01-26-2003 at 14:17 (EST)
Any word on what's causing this error with the above? We're getting reports too!

Alex
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                         3. RE: Same thing here ...
                        Author Bill Weiner on 01-28-2003 at 06:17 (EST)
No, but we'll look into it.
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                                 4. More Ordering Problems w/Mac
                                Author Brian Levine on 02-13-2003 at 06:33 (EST)
I've also received some complaints along this line. Here's one of them:

----------------
i attempted to place an order but the shopping cart wouldnt work. I have mac os X (10.2.3) with the latest software and java - but it gave me the "please wait" page for.. 15 minutes (i was eating lunch waitng for it to load).
----------------

I think that this one is going to need to be looked at.
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                                         5. More Reports of Problems
                                        Author Brian Levine on 02-14-2003 at 08:45 (EST)
I've gotten 2 more complaints from people unable to complete the order using a Mac and Netscape. Any status?
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                                                 6. Anyone working on this?
                                                Author Brian Levine on 02-18-2003 at 10:51 (EST)
Been about 3 weeks since this thread was responded to. Anyone working on it?
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                                                         7. RE: Mac OS X with Netscape 7 - looking for testing volunteers
                                                        Author Microburst Support Team on 02-18-2003 at 16:00 (EST)
Patrick Beard, lead developer of the MRJPluginCarbon software, updated the MRJPluginCarbon 1.0 Java plugin for Mac OS X
to version 1.0.1 http://homepage.mac.com/pcbeard/MRJPlugin/ to provide compatibility with Mac OS X 10.2 and later.

But "unlike Netscape 6, Netscape 7 includes the MRJPluginCarbon inside the Netscape package itself, rather than accessing it through the Internet Plugins folder in the Mac OS X Library. The version of the plugin that is included with Netscape 7 for Mac OS X is still version 1.0. Hence, flaky compatibility for Mac OS X 10.2."

You can find this information and details on how to install the latest MRJPluginCarbon inside of Netscape from this link:
http://www.creativemac.com/2002/11_nov/tutorials/netscapeosx021126.htm

We are looking for Mac volunteers to try this out and let us know the results...
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© 2003 Microburst Technologies, Inc.