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Blank page after "SEND ORDER"

Knowledge Base Lobby : uShop Support Conference : Problems with trying to Place Orders
Nov-19-17 04:38 PM EST
Original Message
Blank page after "SEND ORDER"
Author dalmasin on 01-22-2000 at 04:31 (EST)
Oops, posted this in another forum by mistake. So anyway, this is the deal. After performing some mock-purchases and hitting the SEND ORDER button, a blank page displays. It look's like it was trying to open a page, but instead I get a "cannot open page" in IE. I don't even receive any e-mail. Is the order applet or are the applet parameters messed up?
FYI:
1) I used WSFTP to upload my scripts and class files (using the ASCII and BINARY options when appropriate.)
2) All class files are referenced using "codebase" in my html pages, since I placed them all in their own directory.
3) I do see the copyright info when typing the url of the script on my browser.
4) I did use the "@" symbol for question 6.
5) Everything "looks" smooth, until I try and send an order. What am I doing wrong here?

I need to know soon, as this website I'm working on is set to launch in a few more days. Thanks for the help!
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  Same Here Mike, 2000-02-15 20:19:26 (1)
            Same Here charlie edmunds, 2000-02-15 21:09:35 (3)
  blank page after send order charlie edmunds, 2000-02-15 21:05:28 (2)

Messages In This Discussion
         1. Same Here
        Author Mike on 02-15-2000 at 20:19 (EST)
I also get a "can't open page" after trying to send an order in IE5. If I click BACK on the browser and hit send again, it goes through. I don't have a problem getting the order files written to the order directory. Also, the notification emails are always sent to me and the customer IF the script executes fully. I have no problems placing orders with Netscape.

What is going on?

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                 3. Same Here
                Author charlie edmunds on 02-15-2000 at 21:09 (EST)
Mike,

If your site is working in Netscape but not IE then there is usually a suble syntax problem or something similar. Hard to say without looking at your site. Do you want to send an url for me to look at?

Charlie Edmunds
Microburst Technologies, Inc.
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         2. blank page after send order
        Author charlie edmunds on 02-15-2000 at 21:05 (EST)
dalmasin,

This error means that the order applet is not finding the script on the server. This is usually a problem with the "scriptpath" parameter. Check this section of your order applet carefully.

I have included an url to our reference site which has some good information on setting up your secure transactions.

http://www.uburst.com/uShop/reference/security.html

Charlie Edmunds
Microburst Technologies, Inc.
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© 2003 Microburst Technologies, Inc.