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Just a Moment... and nothing happens

Knowledge Base Lobby : uShop Support Conference : Problems with trying to Place Orders
Nov-19-17 07:32 AM EST
Original Message
Just a Moment... and nothing happens
Author Schwab Ralf on 01-18-2001 at 11:28 (EST)
Hi,

ushop 3.3 works verry fine, but sometimes we
get a telephone call of a customer, who tell
us that he cannot place an order.
What happens is that he clicks on the
START ORDER image (uShopOrderButton.class) and then he recieves the message: Just a Moment...
and the review cart page does not appear (nothing
happens).
Most of our customers have no problems to
place an order, but sometimes we have the above
problem.
On what can this depend ? Browser Version,
Operating System ?

thanks for help
with best regards

schwab ralf
www.friseurversand.com

Ps. We know the problem only on our german site,
on the international Version we have had until
now no problems like this.
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  RE: Just a Moment... and nothing happens Bill Weiner, 2001-01-18 16:20:18 (1)

Messages In This Discussion
         1. RE: Just a Moment... and nothing happens
        Author Bill Weiner on 01-18-2001 at 16:20 (EST)
If the rest of the shopping experience is working ok ... but they are just getting stalled on the "Please wait... " page, then the problem may be that the browser they are using does not support JavaScript. (The shopping cart page that normally replaces the "Please wait... " page is dynamically displayed by a JavaScript)
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