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uShopOrderDeluxCGI.class Applet greyed out

Knowledge Base Lobby : uShop Support Conference : Problems with trying to Place Orders
Dec-11-17 07:54 PM EST
Original Message
uShopOrderDeluxCGI.class Applet greyed out
Author debbiesmith on 09-04-2000 at 12:39 (EST)
Everything works except- if you hit the secure order button on the shopping cart page, it brings you to the order form page and the applet is greyed out. Please test at http://www.meyerswildlifestudio.com/MeyersTShirts.html.


Thanks - Debbie
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  RE: uShopOrderDeluxCGI.class Applet greyed out Bill Weiner, 2000-09-05 05:38:23 (1)
            uShopOrderDeluxCGI.class Applet greyed out debbiesmith, 2000-09-05 10:47:36 (2)
                 RE: uShopOrderDeluxCGI.class Applet greyed out Bill Weiner, 2000-09-05 10:59:05 (3)
                      applet greyed out debbiesmith, 2000-09-05 16:01:07 (4)
                           notification email does not work debbiesmith, 2000-09-05 16:19:52 (5)
                                RE: notification email does not work Bill Weiner, 2000-09-06 04:53:14 (6)
                                     email notification doesn't work debbiesmith, 2000-09-06 13:30:51 (7)

Messages In This Discussion
         1. RE: uShopOrderDeluxCGI.class Applet greyed out
        Author Bill Weiner on 09-05-2000 at 05:38 (EST)
I took a look at your uShop 2.x site, and based on you configuration, try changing the codebase of the applet on your secure order form from:

codebase="http://home/meyer/www/uShopOrderDeluxCGI.class"

to

codebase="http://www.meyerswildlifestudio.com/"

... and that should correct the problem.


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                 2. uShopOrderDeluxCGI.class Applet greyed out
                Author debbiesmith on 09-05-2000 at 10:47 (EST)
I changed the codebase as you suggested and it still doesn't work. What else should I try?
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                         3. RE: uShopOrderDeluxCGI.class Applet greyed out
                        Author Bill Weiner on 09-05-2000 at 10:59 (EST)
I took another look at your site an saw that you are not getting the following error:

# Applet exception: class uShopOrderDeluxCGI could not be loaded

That is, it looks like the "uShopOrderDeluxeCGI" name in your applet has a typo (it is missing the "e" between the "x" and the "C")... so just make that correction to your order page:

Change:

code="uShopOrderDeluxCGI.class"

to

code="uShopOrderDeluxeCGI.class"

.... and that should resolve the problem.
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                                 4. applet greyed out
                                Author debbiesmith on 09-05-2000 at 16:01 (EST)
Thanks - I placed an order to test is out - so far - so good
- Debbie
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                                         5. notification email does not work
                                        Author debbiesmith on 09-05-2000 at 16:19 (EST)
Thanks - The order goes through - it is written to the orders directory, however the "store" did not receive the email for the order. I checked for typos.

- Deborah
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                                                 6. RE: notification email does not work
                                                Author Bill Weiner on 09-06-2000 at 04:53 (EST)
What type of server do you have? Unix or Windows?

If you have a Unix (or Linux) server, then "sendmail" should be working for you. If you have a Windows server, then the "sockets" email method is not working, then do you know what the preferred email method from CGI scripts on your server is? That is, does your server support "Blat" or "WindMail"? (We have versions of the uShop 2.x script that use those different email methods).

Also, be sure to check out items 1.8 and 1.9 on our uShop 2.x troubleshooting page:

http://www.uburst.com/uShop/reference2/troubleshooting.html

... for additional email troubleshooting information.
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                                                         7. email notification doesn't work
                                                        Author debbiesmith on 09-06-2000 at 13:30 (EST)
THANK YOU !!! IT WORKS GREAT!!
Scenerio 2 - OPTION 2 solved the problem
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