Author Leone on 04-30-2002 at 20:09 (EST)
|We have just recently started getting duplicated orders that come in a few days later with EXACTLY the same order number. All the details are the same and the ushop cart doesnt recognise it as having already been deleted off the system. (we delete each order as we go - very carefully)|
I thought this sort of thing was impossible?
Can someone please advise what is going on?
|Messages In This Discussion|
| 3. dup'd orders|
Author Leone on 05-07-2002 at 00:15 (EST)
|I should also mention that we have been using this cart since 1998 and have never had duplicated orders until very recently.|
| 4. RE: dup'd orders|
Author Bill Weiner on 05-07-2002 at 06:36 (EST)
|RELATING TO USHOP 2.X|
Duplicate orders could occur back in uShop 2.x if the customer bookmarked the "Thank You" page and then returned to the "Thank You" page at a later time. If you find that many people are booking the "Thank You" page, then it is recommended that you utilize the "thankyou_url" parameter of the uShopOrderCGI applet in order to link customers to your own custom "Thank you" page.