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Order Form fails to load in Japan

Knowledge Base Lobby : uShop Support Conference : Problems with trying to Place Orders
Oct-21-17 08:26 AM EST
Original Message
Order Form fails to load in Japan
Author Chris Duffy on 03-21-2001 at 18:34 (EST)
I received an email from a person in Japan trying to order something. He said the order form would not load. Have you heard of this?
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  RE: Order Form fails to load in Japan Bill Weiner, 2001-03-22 07:50:10 (1)

Messages In This Discussion
         1. RE: Order Form fails to load in Japan
        Author Bill Weiner on 03-22-2001 at 07:50 (EST)
No, there are no "Japan" specific browser problems that we know of.... But there could have been a variety of other things causing that may have caused the problem (depending on the customer's browser/operating system, whether he actually allowed enough time for it to load, was Java enabled, when exactly during the order process didn't it load, was the server/internet connection ok at the time, are you using uShop 2.x or 3.x, etc.) If it was an isolated incident.. then you probably have your site setup fine and I wouldn't worry about it. But if you receive other reports of problems, then there could be a problem with your configuration.... in which case, if you give me the URL of the store I could check it over.
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