uShop English (U.S.) for 179!

uStorekeeper English (U.S.) for 149!

 Products
       uTest
       uReserve
       uShop
       uStorekeeper
       uGolf
       uDirectory
       uSignIn
 Tech Support
       Support Policy
       Knowledge Base
            uTest
            uReserve
            uShop
            uStorekeeper
            uGolf
            uDirectory
            uSignIn
       Documentation
       Reference Sites
 Legal
       Software Piracy
       Legal Notices
       Privacy Policy
       Licensing
 Miscellaneous
       Reseller Info
       Contact Us
       Site Map
blank orders

Knowledge Base Lobby : uShop Support Conference : CGI Script Related Problems
Oct-18-17 01:48 AM EST
Original Message
blank orders
Author Nancy Bohs on 05-04-2003 at 10:47 (EST)
Our host has made some server changes and has had some configuration problems (they're running Apache 1.3.27)

I have not made any changes to any ushop script, but we've suddenly started seeing blank orders. The emails are coming through with the info, but the order files are blank (actually empty, 0kb, nothing written to them, although ushop has generated an order file).

I know that this is a problem caused by our host's server changes. But I was wondering if you have any guesses as to what they did to cause this so I can get it resolved quickly as possible.

Thanks in advance for any suggestions you can come up with.
E-MAIL AUTHOR | TABLE OF CONTENTS

Table Of Contents
  RE: blank orders Bill Weiner, 2003-05-07 07:18:21 (1)

Messages In This Discussion
         1. RE: blank orders
        Author Bill Weiner on 05-07-2003 at 07:18 (EST)
It sounds like a possible problem with the permissions of the data directory.... or more likely, a problem with the permissions of the order files created in the data directory.

Also, what type of server do you have .... Unix-type or Windows-type?
TABLE OF CONTENTS

© 2003 Microburst Technologies, Inc.