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Can't add items with Explorer

Knowledge Base Lobby : uShop Support Conference : Applets are not being displayed
Dec-13-17 05:52 PM EST
Original Message
Can't add items with Explorer
Author Dan on 11-03-1999 at 22:57 (EST)
Netscape Communicator allows me to shop and add items, but Explorer has the 'Add' boxes grayed out until you click them, then they darken but don't add any items.
E-MAIL AUTHOR | TABLE OF CONTENTS

Table Of Contents
  Can't add items with explorer or AOL Curtis, 1999-11-04 14:20:25 (1)
  IE problems Charlie Edmunds, 1999-11-04 16:43:16 (2)
            IE Problems Dan, 1999-11-05 10:51:57 (3)
                 IE Problems Charlie Edmunds, 1999-11-05 21:03:52 (4)
  Can't add items to shopping card Curtis, 1999-11-07 19:36:57 (5)
            Can't add items to shopping cart and misc. Dan, 1999-11-09 22:47:10 (6)
                 AOL???? Heather, 2001-02-24 08:17:24 (7)
                      RE: AOL???? Bill Weiner, 2001-02-25 08:30:47 (8)

Messages In This Discussion
         1. Can't add items with explorer or AOL
        Author Curtis on 11-04-1999 at 14:20 (EST)
Dan, I am having the same problem. Let me know if you solve this problem.

Thanks
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         2. IE problems
        Author Charlie Edmunds on 11-04-1999 at 16:43 (EST)
Hi Dan,

What version of IE are you using? Also, what version of uShop are you using. The only browser incompatibilities we had were with the later versions of IE4 (and early IE5). These problems were fixed with the version 2 release of uShop.

Charlie Edmunds
Project Manager
Microburst Technologies, Inc
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                 3. IE Problems
                Author Dan on 11-05-1999 at 10:51 (EST)
Charlie, I am using IE 4.5 Mac at home and have tried it on IE PC 5.0 I believe. Both will not work. I use Communicator 4.7 and it seems to like to help me buy things.

I am trying out the trial version of uShop, 2.03. I downloaded it as the first one did the same thing. I had hoped it would be fixed. I like the product, but this is causing me quite a problem.

Thanks for your help.
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                         4. IE Problems
                        Author Charlie Edmunds on 11-05-1999 at 21:03 (EST)
Dan,

Mac's have caused problems occasionally. We have mixed results. Some people report good luck, others have had trouble. Can you take a look at it from a PC?

Charlie
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         5. Can't add items to shopping card
        Author Curtis on 11-07-1999 at 19:36 (EST)
Dan, I have solved my problem. It seems that when using IE, you must have values for all parameters. For instance, I had left the weight blank with 2 quotation marks like "". Then put "0" and it worked fine with IE. Hope this helps.

Curtis
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                 6. Can't add items to shopping cart and misc.
                Author Dan on 11-09-1999 at 22:47 (EST)
Thanks for the note, Curtis. I checked all parameters and they are all full with something, even if a zero.

In checking further in regards to adding items to the shopping cart, IE for Mac does not work, Netscape for Mac does, IE for PC does work, and AOL does not.

On the Mac, Netscape does not display five digit numbers, only the first four. For example, $149.99 would be $149.9. PC version works fine.

Mac Netscape does not display the Country list right on the order form, but IE does. Netscape also tends to crash when entering your credit card number, with the check off.

These are the issues I have found so far after spending alot of time customizing it for our site. Hate that I spent so much time and it doesn't work 100%.

Dan
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                         7. AOL????
                        Author Heather on 02-24-2001 at 08:17 (EST)
Hi I had heard and understood the MAC IE 5 problem, but the idea of AOL users not being able to add items has me more than nervous!

Can a moderator please confirm whether this works on AOL?

>In checking further in regards to adding
>items to the shopping cart, IE
>for Mac does not work, Netscape
>for Mac does, IE for PC
>does work, and AOL does not.
>

Thanks for your response,



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                                 8. RE: AOL????
                                Author Bill Weiner on 02-25-2001 at 08:30 (EST)
Yes, uShop works fine with AOL.

http://www.uburst.com/uShop/requirements.html
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