uShop English (U.S.) for 179!

uStorekeeper English (U.S.) for 149!

 Products
       uTest
       uReserve
       uShop
       uStorekeeper
       uGolf
       uDirectory
       uSignIn
 Tech Support
       Support Policy
       Knowledge Base
            uTest
            uReserve
            uShop
            uStorekeeper
            uGolf
            uDirectory
            uSignIn
       Documentation
       Reference Sites
 Legal
       Software Piracy
       Legal Notices
       Privacy Policy
       Licensing
 Miscellaneous
       Reseller Info
       Contact Us
       Site Map
Secure Applets Greyed out

Knowledge Base Lobby : uShop Support Conference : Applets are not being displayed
Oct-23-17 08:10 PM EST
Original Message
Secure Applets Greyed out
Author David on 03-17-2000 at 13:40 (EST)
My customers are all complaining when they try to make an order, they see grey boxes using Netscape 4.7 and IE 5.0 and IE 5.01 on my UNIX system with Ushop 2.0 . I have no problems and thought if they upgrade to IE 5.01 that would take care but they swear it's grey boxes still. Some can see it fine like me, while others don't. What is this "some do, some don't" deal? I can whip back and forth and not have greyed boxes. I have NO CODEBASE, because all of the files are in the same directory. It's just the secure pages. I have put the large display cart on top of the creditcard fill out page so they can see how much their order is costing them with shipping and tax. No codebase for either, same directory as class files. What gives?
E-MAIL AUTHOR | TABLE OF CONTENTS

Table Of Contents
  applets grayed Charlie Edmunds, 2000-03-17 20:12:35 (1)
  greyed applets Charlie Edmunds, 2000-03-17 20:25:07 (2)

Messages In This Discussion
         1. applets grayed
        Author Charlie Edmunds on 03-17-2000 at 20:12 (EST)
David,

How long have you had your site up? We had a problem with Netscape browsers 4.7 and up when the cart was on the same page with the order applet. If you downloaded uShop over a month ago then download the latest copy. Delete your class files and replace them with the new ones. You do not need to do anything to your existing cgi script. If that does not work send me an url so I can look at your site.

Charlie Edmunds
TABLE OF CONTENTS
         2. greyed applets
        Author Charlie Edmunds on 03-17-2000 at 20:25 (EST)
Try this first David,

2.4 Applets do not appear on the Secure Order Page

If the order page on your server is successfully being found, but the applets are not being loaded on the order page, then the problem is usually that your codebase parameter on your order page is missing or is incorrect. For the applets on your secure order page, You must specify the CODEBASE parameter. That is, in order to find your classes on the secure server, you must specify the CODEBASE parameter of all applets on the secure order page. This codebase parameter must be the FULL URL of the classes. For instance, if you put all of the uShop .class files in a directory called "classes" on your public server, then you would specify the codebase parameter of the applets on your server as something like this:

codebase="http://www.yourdomain.com/classes/"

So your order applet would be something like this (Note the CODEBASE parameter in the first line):


Charlie Edmunds
TABLE OF CONTENTS

© 2003 Microburst Technologies, Inc.