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Netscape 6 hangs up

Knowledge Base Lobby : uShop Support Conference : Applets are not adding items to Shopping Cart
Oct-17-17 04:44 PM EST
Original Message
Netscape 6 hangs up
Author ray hewitt on 06-24-2002 at 20:56 (EST)
After about loading the third page, the applets seems to hang up the browser from loading any more, only in Netscape 6

www.engravedpens.com

Any help would be appreciated!

Ray

(kindly CC my email if you reply: ray@engravedpens.com)
E-MAIL AUTHOR | TABLE OF CONTENTS

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  RE: Netscape 6 hangs up Bill Weiner, 2002-06-25 04:31:00 (1)
            any other ideas ray hewitt, 2002-06-27 13:52:45 (2)
                 RE: any other ideas Bill Weiner, 2002-06-28 05:09:45 (3)
                      Netscape 6 Hangs Ron Harter, 2002-06-28 09:28:45 (4)
                           I am using ray hewitt, 2002-06-29 13:40:45 (5)
                                RE: I am using Bill Weiner, 2002-07-01 05:35:00 (6)
                                RE: I am using Bill Weiner, 2002-07-01 05:41:50 (7)
                                     Netscape Problems Dan, 2002-09-28 07:38:43 (8)

Messages In This Discussion
         1. RE: Netscape 6 hangs up
        Author Bill Weiner on 06-25-2002 at 04:31 (EST)
Whenever someone is having a problem with the applet, I recommend trying trying out our online demo at:

http://www.uburst.com/uShop/demo/index.html

... because we know that demo is configured correctly and can thus help determine if it a problem with your browser or your store's configuration.

I took a quick look at your store with Netscape 6.2 and didn't see it lock up ... until I went to place the order... In which case, it looked like the problem that was corrected in version 3.45:

http://www.uburst.com/uShop/updates.html

So I would recommend making sure that you are using the latest version of uShop.
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                 2. any other ideas
                Author ray hewitt on 06-27-2002 at 13:52 (EST)
Thanks Bill,

I upgraded to 3.50 today, but it still locks up after about 3 pages...The first 2 or 3 pages load fine, but the applets stump it on the 3rd or 4th page.

Can you see if you can order or not now that I have upgraded? Or browse around the site and see if you lock up too

IE is working fine, netscape will not.

Ray
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                         3. RE: any other ideas
                        Author Bill Weiner on 06-28-2002 at 05:09 (EST)
What exact version of Netscape 6 are you using? (If it is Netscape 6.1... that version had many problems that Netscape fixed by 6.2. Version 6.2 is much better.)

Also, what OS are you using?
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                                 4. Netscape 6 Hangs
                                Author Ron Harter on 06-28-2002 at 09:28 (EST)
I have had similar problems with Netscape 6 but usually if I get in a hurray and don't wait for the pages to completely load. On my sites www.alltronics.com and www.excess-solutions.com it takes Netscape 6 four to five times longer than IE to load (even after the pages have been cached). Even Mozilla and Opera are faster than Netscape but much slower than Internet Explorer.

This seems to be because of the Java rather than the html. Apparently people have such negative feelings about Netscape 6 that they now have a pre-release version of Netscape 7 available for download.

AOL who now owns Netscape has a beta version of AOL 7.0 using Netscape 6 but they haven't done much with it. They recently started beta testing AOL 8.0 and guess what, it uses Internet Explorer.

P.S. I am running Windows XP on a Pentium 4 1.8GHz connected to the internet via DSL.

Ron Harter
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                                         5. I am using
                                        Author ray hewitt on 06-29-2002 at 13:40 (EST)
Netscape 6.2.3

on windows XP machine.

Still no luck ...

Ray
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                                                 6. RE: I am using
                                                Author Bill Weiner on 07-01-2002 at 05:35 (EST)
I'm still not seeing the problem on your site.... but as Ron mentioned, are you letting the page load all the way before switching to another page? You shouldn't have to do that, but maybe for some reason that is causing a problem with your browser.
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                                                 7. RE: I am using
                                                Author Bill Weiner on 07-01-2002 at 05:41 (EST)
I'm still not seeing the problem on your site.... but as Ron mentioned, are you letting the page load all the way before switching to another page? You shouldn't have to do that, but maybe for some reason that is causing a problem with your browser.
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                                                         8. Netscape Problems
                                                        Author Dan on 09-28-2002 at 07:38 (EST)
changing the codebase from
../classes/

to the full path seems to clear up some problems as well.
http://www.yourdomain.com/classes/

see
http://www.uburst.com/uShop/codebase.html
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