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"Order Form Inconsistencies"

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Moderator: edmunds
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Original Message
 
"Order Form Inconsistencies"
Posted by John on Aug-11-00 at 11:50 AM (EST)
Hi! In testing uStorekeeper, I noticed the following inconsistencies that would greatly improve the customer's impression of my website and your software.

On the Order Form:
1) Billing Address box: State and Fax are the only field labels in regular (non-bold) font. Is this because they are not mandatory fields?
2) Shipping Address box: none of the field labels are bold.
3) There is no indication to the customer of which fields are mandatory and which are voluntary. Is there a way to indicate this?

These may seem like minor details, but they catch my eye every time I visit a website. They leave me with the impression that if the website is not much concerned about these details, then they may not pay very close attention to my order, etc.

Thanks, John

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RE: Order Form Inconsistencies, Bill Weiner, Aug-11-00, (1)

 

 
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1 . "RE: Order Form Inconsistencies"
Posted by Bill Weiner on Aug-11-00 at 01:59 PM (EST)
Only required fields are bolded.
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