www.uburst.com www.uburst.com

"email notification"

Go back to the LobbyClick here to Go Back to Main ListingClick here to see helpClick here to Search the Forum

Configuration Questions
Forum Type: Public
Moderator: edmunds
Time Zone: EST
Printer Friendly Format
Original Message
 
"email notification"
Posted by alecia on Mar-13-03 at 02:31 PM (EST)
I do not receive an email notification either when an order is placed or when the customer marks the order as contact me. I have indicated in the general settings both a primary and two secondary email addresses. The diagnostic test does send an email message.

Any suggestions are greatly appreciated.

alecia

Click to Send Alert Message to the Administrator Click to edit this messageClick to EMail Click here to reply to this messageClick here to reply to this message with quotesClick to goto the Table of Contents

 Table of Contents

email notification, Microburst Support Team, Mar-14-03, (1)

 

 
Click here to goto Click here to goto the Lobby
Messages in this discussion
 
1 . "email notification"
Posted by Microburst Support Team on Mar-14-03 at 06:29 AM (EST)
The diagnostic test only sends an e-mail to your primary address only, that is why you don't get the e-mail at your secondary e-mail addresses when you run the test.

Now the difference between the diagnostic test and your actual store functionality depends on whether you are using a payment gateway or not - and if you are, whether you are getting a successful response back from that gateway.

If we could take a look at your settings perhaps we will be able to determine what the problem is.

We have received your support request and will e-mail you with further instructions.

Remove this Message: Administrator and Moderator onlyClick to Send Alert Message to the Administrator Click to edit this messageClick to EMail Click here to reply to this messageClick here to reply to this message with quotesClick to goto the Table of Contents


Archive This Thread: Admin and Moderator OnlyRemove This Thread: Admin and Moderator Only
Click here to goto Click here to goto the Lobby

 

 

 

 

 

 

 

 

 

 

 

 
Questions or problems regarding this bulletin board should be directed to Webmaster
©1997-1999 by DCScripts. All rights reserved.