www.uburst.com www.uburst.com

"Order Declined"

Go back to the LobbyClick here to Go Back to Main ListingClick here to see helpClick here to Search the Forum

General Questions
Forum Type: Public
Moderator: edmunds
Time Zone: EST
Printer Friendly Format
Original Message
 
"Order Declined"
Posted by M Ulm on Aug-02-02 at 12:17 PM (EST)
I have had two orders in the last two days that Linkpoint approved then it was declined by ushop I think. I get emails saying "Order number given must be unique."
Click to Send Alert Message to the Administrator Click to edit this messageClick to EMail Click here to reply to this messageClick here to reply to this message with quotesClick to goto the Table of Contents

 Table of Contents

Order Declined, M Ulm, Aug-04-02, (1)
Order Declined, M Ulm, Aug-04-02, (2)
RE: Order Declined, Bill Weiner, Aug-05-02, (3)
.tmp files, 1liter, Apr-01-03, (4)
RE: .tmp files, Bill Weiner, Apr-02-03, (5)

 

 
Click here to goto Click here to goto the Lobby
Messages in this discussion
 
1 . "Order Declined"
Posted by M Ulm on Aug-04-02 at 06:04 PM (EST)
Hi over the weekend I got more of these declines.
The last Order Declined I got this appoval first:
Approval Code: Y:0154920d4da73f00:YYYX:MPL3IA3NU 0804A 81:

Then i got this Declined
Approval Code: N:CC-4023: Order number given must be unique.

The order number was 08042002-001543180

Is there a delay on the jump back to ushop from linkpoint?

Remove this Message: Administrator and Moderator onlyClick to Send Alert Message to the Administrator Click to edit this messageClick to EMail Click here to reply to this messageClick here to reply to this message with quotesClick to goto the Table of Contents
 
2 . "Order Declined"
Posted by M Ulm on Aug-04-02 at 07:57 PM (EST)
I looked thur my data directory and noticed that I had a couple of tmp files with the same number as other tmp files except it had a 2 at the end. the random number in all but 2 files had 9 places but on these 2 it had 10 places. One set of these was one customer with both files. The other set was made up of the customer from the first set and a totally different customer.
Remove this Message: Administrator and Moderator onlyClick to Send Alert Message to the Administrator Click to edit this messageClick to EMail Click here to reply to this messageClick here to reply to this message with quotesClick to goto the Table of Contents
 
3 . "RE: Order Declined"
Posted by Bill Weiner on Aug-05-02 at 05:32 AM (EST)
There are a couple possiblities for those occurances:

POSSIBILITY 1: The customer (honestly) filled out the uShop Order Forms - Clicked on the LinkPoint Credit Card Payment Button - Filled in their payment information and submitted it - And then tried to abort/change something by just going BACK to the uShop Order Form and then FORWARD again to the LinkPoint payment screen.

POSSIBILITY 2: The customer (dishonestly) was trying to validate stolen credit card numbers and was trying (unsuccessfully) to press BACK/FORWARD to get new order numbers.

I would recommend being careful to verify that the orders were valid/honest.

And if necessary, you should be able to get any missing customer data from any .tmp files that were left on your server.

Remove this Message: Administrator and Moderator onlyClick to Send Alert Message to the Administrator Click to edit this messageClick here to reply to this messageClick here to reply to this message with quotesClick to goto the Table of Contents
 
4 . ".tmp files"
Posted by 1liter on Apr-01-03 at 09:38 PM (EST)
Ver2 user, just got Ver3.6 and I just wanted to know what is .tmp and how can I view it
Remove this Message: Administrator and Moderator onlyClick to Send Alert Message to the Administrator Click to edit this messageClick to EMail Click here to reply to this messageClick here to reply to this message with quotesClick to goto the Table of Contents
 
5 . "RE: .tmp files"
Posted by Bill Weiner on Apr-02-03 at 06:48 AM (EST)
When uShop is being used with an online payment processing gateway such as LinkPoint and/or Authorize.Net, temporary files (files ending with the file extension ".tmp") are temporarily created before passing control to the payment gateway... and deleted after the payment gateway collects/validates the customer's payment information. Those ".tmp" files will not be deleted if the payment gateway times-out and/or the customer does not complete the order on the payment gateway.

You can manually view any ".tmp" files by FTPing to your server and looking in uShop's "data" directory.

Remove this Message: Administrator and Moderator onlyClick to Send Alert Message to the Administrator Click to edit this messageClick here to reply to this messageClick here to reply to this message with quotesClick to goto the Table of Contents


Archive This Thread: Admin and Moderator OnlyRemove This Thread: Admin and Moderator Only
Click here to goto Click here to goto the Lobby

 

 

 

 

 

 

 

 

 

 

 

 
Questions or problems regarding this bulletin board should be directed to Webmaster
©1997-1999 by DCScripts. All rights reserved.