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"Shipping fee increases with every order"

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Tax, Shipping, and Handling Questions
Forum Type: Public
Moderator: edmunds
Time Zone: EST
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Original Message
 
"Shipping fee increases with every order"
Posted by Carsten Kraemer on Jan-18-02 at 04:40 AM (EST)
I have a big problem since I updated to the latest ushop Version. At the moment I have shiping fees of over 1000 EUR. And it's increasing with every new order.
The problem exists on www.clearimage.de

What should I do?

Carsten Kraemer

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 Table of Contents

RE: Shipping fee increased with eve..., Joseph Pishgar, Jan-18-02, (1)
RE: Shipping fee increases with eve..., Bill Weiner, Jan-23-02, (2)
Sorry for not answering, Carsten Krämer, Feb-18-02, (3)

 

 
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Messages in this discussion
 
1 . "RE: Shipping fee increased with every order"
Posted by Joseph Pishgar on Jan-18-02 at 11:34 AM (EST)
Hello Carsten,

Something is *definitely* wrong with your shipping formula. Which type of shipping method are you using? Whats the forumala you are basing it on?

For now, as a fix, you may want to plug in a simple subtotal based shipping method as outlined at: http://www.uburst.com/uShop/reference/users_guide.html#GENERALSETTINGS4

If you need more in depth assistance on this matter, or deeper diagnosis, go ahead and submit a support request at www.uburst.com/supportform.html .

Hope this helps.

Regards,
Joseph Pishgar
Microburst Technologies, Inc.
www.uburst.com

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2 . "RE: Shipping fee increases with every order"
Posted by Bill Weiner on Jan-23-02 at 05:57 AM (EST)
Just following up....

Carsten, did you get the problem worked out? Let us know if you need any assistance.

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3 . "Sorry for not answering"
Posted by Carsten Krämer on Feb-18-02 at 04:53 PM (EST)
Yes, we fixed the problem. Thanks for your support.
What do you think of some email reminder for new posts?

Carsten Krämer

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