www.uburst.com www.uburst.com

"500 after order is placed"

Go back to the LobbyClick here to Go Back to Main ListingClick here to see helpClick here to Search the Forum

Problems with trying to place orders.
Forum Type: Public
Moderator: edmunds
Time Zone: EST
Printer Friendly Format
Original Message
 
"500 after order is placed"
Posted by Gerry Campos on May-16-00 at 02:52 AM (EST)
After finishing an order and clicking on "send order" I get a 500 Internal server error. Everything as far as the configuration of the cgi script is correct, the permissions are set, etc.

I do get the orders placed, with email reciept and can see the order number in the server.

Any Ideas on what to check, or what could be wrong?

Thanks

Gerry Campos

Click to Send Alert Message to the Administrator Click to edit this messageClick to EMail Click here to reply to this messageClick here to reply to this message with quotesClick to goto the Table of Contents

 Table of Contents

RE: 500 after order is placed, Bill Weiner, May-18-00, (1)
500 error, Gerry Campos, May-19-00, (2)

 

 
Click here to goto Click here to goto the Lobby
Messages in this discussion
 
1 . "RE: 500 after order is placed"
Posted by Bill Weiner on May-18-00 at 07:11 AM (EST)
So upon pressing the send order button:

1) The order file is written to your "orders" directory.

2) The email receipt is successfully sent to the customer.

3) The email notificiation is successfully sent to the storeowner.

4) But you still get a "Server Error"?

Double-check that you are indeed getting two emails....one to the customer and one to the storeowner. I have seen before where the email address configured as the storeowner's email address was causing such a problem. (Why that email address would cause a problem? - perhaps something to do with the DNS mapping on the server and/or the server being setup to only send email to it's own domain....for spamming reasons.)

So as a test, perhaps try using a different email address as the store owner's email address. If that does turn out to be the problem, then you may have to use a different email method, such as:

For UNIX servers:
http://www.uburst.com/uShop/reference/troubleshooting.html#CGI63

For NT servers:
http://www.uburst.com/uShop/reference/troubleshooting.html#CGI66

Remove this Message: Administrator and Moderator onlyClick to Send Alert Message to the Administrator Click to edit this messageClick here to reply to this messageClick here to reply to this message with quotesClick to goto the Table of Contents
 
2 . "500 error"
Posted by Gerry Campos on May-19-00 at 10:49 PM (EST)
Bill,

Thanks for the help, I took a look at the trouble shoot before but none seemed to fit my problem. Although I did see one that looked familiar to another problem I had with sendmail. I removed the -n and everything worked perfect.

Thanks

Gerry

Remove this Message: Administrator and Moderator onlyClick to Send Alert Message to the Administrator Click to edit this messageClick to EMail Click here to reply to this messageClick here to reply to this message with quotesClick to goto the Table of Contents


Archive This Thread: Admin and Moderator OnlyRemove This Thread: Admin and Moderator Only
Click here to goto Click here to goto the Lobby

 

 

 

 

 

 

 

 

 

 

 

 
Questions or problems regarding this bulletin board should be directed to Webmaster
©1997-1999 by DCScripts. All rights reserved.