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"Cart Won't clear"

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Problems with trying to place orders.
Forum Type: Public
Moderator: edmunds
Time Zone: EST
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Original Message
 
"Cart Won't clear"
Posted by david on Mar-25-00 at 07:35 PM (EST)
I recently downloaded version 2.2 of uShop with the newest class files and ushop_cgi.pl. I had this working fine before, but now when I do a test order and finish, leave the site and re-enter my domain, the shopping cart is not cleared. My order is still sitting there as if I never finished ordering. ALL OF MY .CLASS FILES ARE IN THE SAME DIRECTORY AS ALL OF MY HTML PAGES AND uShop_CGIscript.pl. NO CODE BASE USED. The "clearcart" VALUE is ="YES" and I've tried taking it out, saving it, re-writing the line and re-uploading it, but no change. The shopping cart never empties. Is this a problem with the newly re-written ushop_cgi.pl/class files?
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cart not clearing, Charlie Edmunds, Mar-26-00, (1)
RE: Cart Won't clear, Bill Weiner, Mar-26-00, (2)

 

 
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Messages in this discussion
 
1 . "cart not clearing"
Posted by Charlie Edmunds on Mar-26-00 at 08:54 AM (EST)
David,

This phenomenon is normally caused by the browser caching. You may try adding this meta statement to your pages:
between the tags. This should cause the browser to not utilize the cache during reload.

Charlie Edmunds
Microburst Technologies, Inc.

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2 . "RE: Cart Won't clear"
Posted by Bill Weiner on Mar-26-00 at 10:52 AM (EST)
Nothing was changed in version 2.2 that would modify the behaviour of the "clearcart" parameter. Version 2.2 will act exactly like version 2.0 did in regard to clearing the cart.

If you are using the "secure order button" to transfer your customer to the secure order page before they order, then only the shopping cart on the secure order page will be cleared after the order is placed. You may also be able to clear the shopping cart on your public server if the codebase of your applets on the secure server is actually set to point to the classes directory on your public server. Otherwise, we do have a version of the uShopOrderButtonCGI applet that will actually clear the contents of the cart on the public server at the time in which the customer transfers over to the secure server. This, however, prevents customers from going back to the public store pages and adding more items after transferring to the secure server....but if you want it, it's available with the full version only. So submit a support request with your license number and we'll send you the applet.

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