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"Mac OS X with Netscape 7"

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Problems with trying to place orders.
Forum Type: Public
Moderator: edmunds
Time Zone: EST
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Original Message
 
"Mac OS X with Netscape 7"
Posted by Nancy Bohs on Jan-16-03 at 09:18 AM (EST)
A customer using Mac OS X (release 2.3) with Netscape 7 (Java enabled)on a 500MHz Power PC G4 reports that the order process hangs on the Please Wait message after clicking on the Place Order button. He is not using a software firewall. Any other reports of this, or ideas about display_cart vs. display_cart2 for this class of user? I don't have access to a Mac with OS X and Netscape.

Thanks!

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 Table of Contents

RE: Mac OS X with Netscape 7, Bill Weiner, Jan-17-03, (1)
Same thing here ..., AlexW, Jan-26-03, (2)
RE: Same thing here ..., Bill Weiner, Jan-28-03, (3)
More Ordering Problems w/Mac, Brian Levine, Feb-13-03, (4)
More Reports of Problems, Brian Levine, Feb-14-03, (5)
Anyone working on this?, Brian Levine, Feb-18-03, (6)
RE: Mac OS X with Netscape 7 - look..., Microburst Support Team, Feb-18-03, (7)

 

 
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Messages in this discussion
 
1 . "RE: Mac OS X with Netscape 7"
Posted by Bill Weiner on Jan-17-03 at 06:54 AM (EST)
No, we haven't had any other reports of problems with Netscape 7 on the Mac OS yet... but we ourselves haven't done any official testing with that newer browser and the Mac OS yet either, so we'll try to check into it.
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2 . "Same thing here ..."
Posted by AlexW on Jan-26-03 at 02:17 PM (EST)
Any word on what's causing this error with the above? We're getting reports too!

Alex

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3 . "RE: Same thing here ..."
Posted by Bill Weiner on Jan-28-03 at 06:17 AM (EST)
No, but we'll look into it.
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4 . "More Ordering Problems w/Mac"
Posted by Brian Levine on Feb-13-03 at 06:33 AM (EST)
I've also received some complaints along this line. Here's one of them:

----------------
i attempted to place an order but the shopping cart wouldnt work. I have mac os X (10.2.3) with the latest software and java - but it gave me the "please wait" page for.. 15 minutes (i was eating lunch waitng for it to load).
----------------

I think that this one is going to need to be looked at.

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5 . "More Reports of Problems"
Posted by Brian Levine on Feb-14-03 at 08:45 AM (EST)
I've gotten 2 more complaints from people unable to complete the order using a Mac and Netscape. Any status?
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6 . "Anyone working on this?"
Posted by Brian Levine on Feb-18-03 at 10:51 AM (EST)
Been about 3 weeks since this thread was responded to. Anyone working on it?
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7 . "RE: Mac OS X with Netscape 7 - looking for testing volunteers"
Posted by Microburst Support Team on Feb-18-03 at 04:00 PM (EST)
Patrick Beard, lead developer of the MRJPluginCarbon software, updated the MRJPluginCarbon 1.0 Java plugin for Mac OS X
to version 1.0.1 http://homepage.mac.com/pcbeard/MRJPlugin/ to provide compatibility with Mac OS X 10.2 and later.

But "unlike Netscape 6, Netscape 7 includes the MRJPluginCarbon inside the Netscape package itself, rather than accessing it through the Internet Plugins folder in the Mac OS X Library. The version of the plugin that is included with Netscape 7 for Mac OS X is still version 1.0. Hence, flaky compatibility for Mac OS X 10.2."

You can find this information and details on how to install the latest MRJPluginCarbon inside of Netscape from this link:
http://www.creativemac.com/2002/11_nov/tutorials/netscapeosx021126.htm

We are looking for Mac volunteers to try this out and let us know the results...

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