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"does not find order_template.html"

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Problems with trying to place orders.
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Original Message
 
"does not find order_template.html"
Posted by Jeff Baas on Jul-26-02 at 10:11 AM (EST)
When I click "continue" from the Review Cart page for www.mastervisions.com, I get an error message that ./data/order_template.html could not be found. I've done all the suggestions in the FAQ, resetting chmod to 777 and placing the exact path to the data directory that appears in ws_ftp in the script, but still get the error. What else can I do to fix this?
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RE: does not find order_template.ht..., Bill Weiner, Jul-28-02, (1)

 

 
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1 . "RE: does not find order_template.html"
Posted by Bill Weiner on Jul-28-02 at 08:03 AM (EST)
Are you able to login to the uShop Control panel and save/change any of the GENERAL SETTINGS? If you can change any of your general settings without getting any "Unable to open ushop-settings.txt" errors... then that indicates your path to your data directory is correct... and that the problem is that your "order_template.html" file cannot be read or found.

If it is just that your "order_template.html" file cannot be read or found, then make sure that it is indeed located in your "data" directory, the name does not have any misspellings, and the file has read permissions.

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