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"blank orders"

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CGI Script Related Problems
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Moderator: edmunds
Time Zone: EST
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Original Message
 
"blank orders"
Posted by Nancy Bohs on May-04-03 at 10:47 AM (EST)
Our host has made some server changes and has had some configuration problems (they're running Apache 1.3.27)

I have not made any changes to any ushop script, but we've suddenly started seeing blank orders. The emails are coming through with the info, but the order files are blank (actually empty, 0kb, nothing written to them, although ushop has generated an order file).

I know that this is a problem caused by our host's server changes. But I was wondering if you have any guesses as to what they did to cause this so I can get it resolved quickly as possible.

Thanks in advance for any suggestions you can come up with.

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RE: blank orders, Bill Weiner, May-07-03, (1)

 

 
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1 . "RE: blank orders"
Posted by Bill Weiner on May-07-03 at 07:18 AM (EST)
It sounds like a possible problem with the permissions of the data directory.... or more likely, a problem with the permissions of the order files created in the data directory.

Also, what type of server do you have .... Unix-type or Windows-type?

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