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"unknown error in orderprocess"

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CGI Script Related Problems
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Original Message
 
"unknown error in orderprocess"
Posted by Nico Socha on Oct-01-01 at 09:28 AM (EST)
Hello,

I have a problem with ushop 3.0, when i order some positions in my shop, the cart fills with the items i`ve select to order. In the next step i click on the "begin order process" button, a screen show my positions in an overview, when i click on the "next" button i became the following error:

Պ .~..Պushop-diagnostics.txtՊ02082001-000321015.tmpՊ04082001-009055092.tmpՊ06062001-003163666.tmpՊh06062001-004107645.tmpՊH06062001-004997033.tmpՊ(08082001-005448170.tmpՊ09072001-000917077.tmpՊ10062001-004480176.tmpՊ10062001-008982628.tmpՊ13082001-008044313.tmpՊ14072001-004104165.tmpՊh14072001-009610506.tmpՊH15082001-005406703.tmpՊ(19082001-009297173.tmp20072001-000899738.tmpՊ20072001-009790592.tmpՊ23072001-004754003.tmpՊ 25072001-001526152.tmpՊ26072001-007361352.tmpՊ`29072001-001369208.tmpՊ@30072001-004355795.tmpՊ 30072001-004679721.tmpՊbank_template.htmlՊ$broken_bank_template.htmlՊ(broken_creditcard_template.htmlՊ$broken_echeck_template.htmlՊ$broken_order_template.htmlՊ$creditcard_template.htmlݝ֊,echeck_template.html֊order_template.html֊ushop-settings.txt֊ ushop.log֊H28092001-008707279.order3֊$28092001-007894797.order=֊l22082001-007759433.tmp֊L29092001-006875290.order֊(30092001-008529884.orderM֊30092001-005512395.order <֊25092001-006987289.order<֊21092001-009506705.order֊21092001-006124825.order֊t21092001-004124748.orderM֊P21092001-006425197.order֊,21092001-009467011.order-


Whats wrong with the Shop ??


thanks for help

Nico Socha from germany

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 Table of Contents

RE: unknown error in orderprocess, Joseph Pishgar, Oct-01-01, (1)
Error, Nico Socha, Oct-02-01, (2)
RE: Error, Hello Nico, Oct-02-01, (3)

 

 
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Messages in this discussion
 
1 . "RE: unknown error in orderprocess"
Posted by Joseph Pishgar on Oct-01-01 at 01:04 PM (EST)
That is an odd error.
Could you give me the URL to where your store is being hosted online, and I'll take a closer look.

Right now, it looks like it could be one of several things.

1)The script was uploaded in BINARY as opposed to ASCII.
2)The URL that was specified in the uShopOrderButton script URL was incorrect.
3) Your data directory path was set wrong in the ushop.pl settings, or does not have permissions set correctly.

Please refer to-
http://www.uburst.com/uShop/reference/users_guide.html
For more information regarding the installation and setup of uShop.

Regards,
Joseph Pishgar
Support Engineer
Microburst Technologies, Inc.
www.uburst.com

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2 . "Error"
Posted by Nico Socha on Oct-02-01 at 07:35 AM (EST)
Thank you for your reply,

The Shop is on www.tatch.com

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3 . "RE: Error"
Posted by Hello Nico on Oct-02-01 at 01:51 PM (EST)
Hello Nico,

Hmm. Very strange. The script URL seems correct.
Was ushop.pl uploaded in ASCII?
Thats the only thing that seems to me to be the solution. Get a fresh script downloaded and rig the settings like you have before, but upload in ASCII mode, if you didn't the last time.

Hope this helps.

Regards,
Joseph Pishgar
Support Engineer
Microburst Technologies, Inc.
www.uburst.com

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