URL: http://www.uburst.com/cgi-bin/dcforum/dcboard.cgi
Forum: uReserve_troubleshooting
Thread Number: 26
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Original Message
"U Reserve is dropping weeks"

Posted by Bill Calkins [bcalkins@kishhospital.org] on at 04:44 PM
I have had calls this year about entire weeks disappearing. Is anyone else having this problem?

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Messages in this discussion
"RE: U Reserve is dropping weeks"
Posted by Bill Weiner on at 05:27 AM
No, we have not received any other reports of such a problem.

Can you look on your server and see if the data files for the missing weeks actually exist? Weekly data files are located in your uReserve "data" directory and follow the naming convention:

MM-DD-YYYY.txt

Where MM-DD-YYYY corresponds to the date of the starting Sunday of each week.


"Missing files"
Posted by Bill Calkins [bcalkins@kishhospital.org] on at 10:52 AM
I find that the files are there, but empty. I don't know if the user is creating the file when the discover that it is empty. They may be making an entry and then call me about the problem.
Bill

"Same problem"
Posted by Ed [edch@qwest.net] on at 08:52 PM
I have had weeks disappear also. Fortunately I had a backup but stll some reservations were lost. It rarely happens but... I hope this can be figured out.

Thanks


"same"
Posted by e [edch@qwest.net] on at 00:53 AM
The same week 7-20-03 disappeared again.